Where is the bank located?
We have three convenient locations for your banking needs:
Anamosa, Iowa: 107 South Garnavillo Street
Cascade, Iowa: 1550 1st Avenue East
Monticello, Iowa: 424 East Oak Street
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Can I do all my banking with you?
Yes! Thanks to the many products we offer and the convenience of Direct Deposit, ATMs, and Online Banking, everyday banking activities can be performed on your own time. Please contact us with questions concerning your banking needs.
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How do I make a deposit into my account from a remote location?
You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. You may also transfer money through Online Banking. We also offer bank-by-mail service, which allows you to mail non-recurring deposits. Coming soon is Account to Account transfer where you can transfer money from a checking or savings at an outside institution to your checking or savings account at Security State Bank. Contact us on a method that is best for you.
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What is Online Banking?
Online Banking is a tool that allows you to use a personal computer with an Internet connection to conduct your banking.
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What can I do with Online Banking?
You can view account balances, transaction history, transfer money, view check images, download statements and transactions to a personal financial manager and much more.
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There seems to be alot of security features with online banking. Why?
While the chances of identity theft or monetary loss are slim, there do exist active malicious entities on the Internet that look to fraudulently gain from unsuspecting individuals. One of the most popular methods of fraud is through impersonating individuals during the login process. It is our intention to make this process as difficult as possible for these fraudsters while keeping your experience as hassle-free as possible.
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What is the Random Code and Security Key?
The Random Code is an extra security measure used to eliminate fraudsters from knowing your login process because this randomly changes each time you log in.
The Security Key Image is used to help you identify our site as legitimate. The text word or phrase you select will be converted to an image. When you log into Online Banking you will see the Security Key Image on every page.
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Is any of my personal information stored in the Online Banking product?
Yes, the Online Banking product stores your User ID, password and user preferences. You can be assured of added security with our Enhanced Login Security.
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Can I look at all of my transactions at any time?
Yes. With Online Banking and Dial-A-Bank, you have access to your account information 24 hours a day, seven days a week.
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How frequently is my information updated?
Your account information is updated several times throughout the day. The balance and transactions you see online are real-time, meaning it is up to date and accurate.
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What is Bill Pay?
Bill Pay is a service that automatically pays your bills from your checking account. You set up the dates you would like the bills paid, and the Bill Pay provider will forward payment to your payee.
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Is there a charge for Bill Pay?
There are no upfront fees for Bill Pay. You can pay 10 bills per month for free, after that there is a 50 cent charge per item, plus tax.
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Can I change my questions and/or my Security Key?
Of course. Once in Online Banking, go to the Options tab and that is where you will see the User Information, this is where you can edit your Security Key. You may also choose Authenticated Questions where you may change those if you like. One other feature is the Change Password option. You may change your password at any time when logged in to Online Banking.
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What is Account to Account Transfer?
Account to Account Transfer (A2A) is a process where you can move money from one financial institution to another with no added fees, or the trouble of mailing or driving to the other bank. You can move money into your Security State Bank account or out of the account.
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Can I get information about my account by phone?
Yes! Account information is available with our Customer Service Representatives during business hours, or contact Dial-A-Bank at 462-4750 for local Anamosa calls, or 1-888-462-8999 toll free for automated account information 24/7.
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How do I set up Direct Deposit of my payroll?
After your check application has been approved, you will receive our routing and transit number, and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your employment, and your direct deposit will usually begin within thirty days.
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Can I open an account if I don't live in the United States? What if I live in the United States, but am not a citizen?
At this time, we only accept applications from persons residing within the United States with valid U.S. tax identification numbers (Social Security Numbers). If you have questions, please contact one of our offices. Anamosa: 319-462-6031, Cascade: 563-852-3245, Monticello: 319-465-7010
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